We understand the importance of reliable communication and support for our clients. That's why we offer 24/7 dispatch services and assign dedicated account managers to your team. With our round-the-clock availability and personalized assistance, we ensure that your transportation needs are met efficiently and effectively.
Our dispatch team operates 24 hours a day, 7 days a week, to provide immediate support and assistance whenever you need it. Whether it's tracking a shipment, resolving an issue, or adjusting delivery schedules, our dispatchers are always on standby to ensure seamless communication and timely solutions.
Benefits of 24/7 Dispatch
-
With our 24/7 dispatch services, you can expect prompt response and assistance, even during non- business hours.
-
Stay informed with real-time updates on your shipments, ensuring visibility and transparency throughout the transportation process.
-
In case of unforeseen circumstances or emergencies, our dispatch team is ready to provide support and coordinate swift solutions.
Our Team's Focus
Devoted to our customers, we prioritize offering the best to our partners. Our focus is on maintaining low costs per load while consistently upholding high standards in service and relationships.
Dedicated Account Managers
In addition to our dispatch services, we assign dedicated account managers to each of our clients. Your account manager serves as your primary point of contact, offering personalized support and tailored solutions to meet your specific transportation requirements. They work closely with you to understand your business needs, address any concerns, and ensure smooth and efficient operations.
Benefits of Account Managers
-
Your account manager is familiar with your account and understands your unique needs, providing personalized assistance and tailored solutions.
-
Enjoy the convenience of having a dedicated contact person who can address your inquiries, provide updates, and assist with any requests.
-
Your account manager keeps you informed about important developments, upcoming shipments, and potential issues, allowing for proactive planning and decision-making.
Why Ship With Perlitch Transport?
-
Expertise
We guarantee smooth and efficient delivery of your goods across the USA and Canada, including cross-border shipments and remote areas like Alaska, Newfoundland, and the Maritimes.
-
Modern Fleet
We continuously update our fleet, with most of our trucks being brand-new, ensuring quality and sustainability. Our modern trucks and trailers guarantee reliability and efficiency.
-
Designated Account Manager
A senior team member oversees your operations, providing personalized attention and expertise.
-
Competitive Pricing
We offer cost-effective solutions without compromising on service and equipment quality.
-
Values Driven
Reliability, sustainability, safety, integrity, innovation, and inclusivity guide every aspect of our operations.
-
24/7 Support
Our clients benefit from dedicated, round-the-clock dispatch services, ensuring prompt responses and smooth operations.
-
Technology
Our custom Transportation Management System (TMS) integrates with various tools and technologies, providing real-time tracking, automated routing, and seamless data exchange for efficient and transparent supply chain operations.
-
Trailer Pool on Demand
We offer flexibility with dropped trailers as needed, accommodating your specific logistics requirements.
-
Clean and Certified Equipment
Our equipment is always clean and food-grade certified, ensuring the highest standards for transporting your goods.
-
Exemplary Metrics
We strive to exceed On-Time Performance (OTP) and On-Time Delivery (OTD) expectations, delivering exceptional service at every step.
-
WBE Certification
As a Women Business Enterprise (WBE), we contribute to a diverse and inclusive supply chain, enhancing your company's reputation and demonstrating a commitment to diversity with our reliable and high-quality services.
-
Customer-Centric
Devoted to our customers, we prioritize offering the best to our partners. Our focus is on maintaining low costs per load while consistently upholding high standards in service and relationships.